Resolved after 35 minutes, affecting Agent Portal, on January 20, 2021.
Our team has fixed the issue and the application should be running at normal without any problem and we are monitoring closely.
Affected components
Agent Portal
Update timeline
- investigating Jan 20, 2021, 09:15 AM UTC
Sorry for the inconvenience caused, you will be experiencing a partial outage or difficulty in logging into the portal using your organization account. Our best minds are working on it right now and we will keep you posted with timely updates.
- resolved Jan 20, 2021, 09:50 AM UTC
Our team has fixed the issue and the application should be running at normal without any problem and we are monitoring closely.
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