Freshdesk incident

Degraded performance

Resolved after 10 minutes, affecting Social, on March 17, 2021.

resolved Mar 17, 2021, 05:14 PM UTC

The issue with Twitter channels has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.

Started
Mar 17, 2021, 05:04 PM UTC
Resolved
Mar 17, 2021, 05:14 PM UTC
Duration
10m
Detected by Pingoru
Mar 17, 2021, 05:04 PM UTC

Affected components

Social

Update timeline

  1. investigating Mar 17, 2021, 05:04 PM UTC

    We are facing issues with Twitter channels due to which there might be delays in creating the twitter tickets. We are working on a high priority to have this fixed

  2. resolved Mar 17, 2021, 05:14 PM UTC

    The issue with Twitter channels has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.

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