Freshdesk incident

Degraded performance

Resolved after 2 hours 36 minutes, affecting Analytics & Reporting, on April 30, 2021.

resolved Apr 30, 2021, 10:41 AM UTC

The issue with Today's trends in the Dashboard and Reports is now fixed and services are back to normal. We are continuing to have this closely monitored.

Started: Apr 30, 2021, 08:05 AM UTC
Resolved: Apr 30, 2021, 10:41 AM UTC
Duration: 2h 36m
Detected by Pingoru: Apr 30, 2021, 08:05 AM UTC

Affected components

Analytics & Reporting

Update timeline

investigating Apr 30, 2021, 08:05 AM UTC

We are currently facing issues with Today’s trends in the dashboard and our engineering team is working on this as we speak. More updates to follow
investigating Apr 30, 2021, 09:37 AM UTC

We are continuing to work on resolving the issue. More updates to follow.
resolved Apr 30, 2021, 10:41 AM UTC

The issue with Today's trends in the Dashboard and Reports is now fixed and services are back to normal. We are continuing to have this closely monitored.

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