Freshdesk incident

Degraded Performance

Resolved after 2 hours 36 minutes, on May 25, 2021.

resolved May 25, 2021, 04:25 PM UTC

The issue with sending transactional emails like password reset or notification emails has been resolved now.

Started
May 25, 2021, 01:50 PM UTC
Resolved
May 25, 2021, 04:26 PM UTC
Duration
2h 36m
Detected by Pingoru
May 25, 2021, 01:50 PM UTC

Update timeline

  1. investigating May 25, 2021, 01:50 PM UTC

    We are currently facing issues in delivering transactional emails like password reset or notification emails. Our best minds are working on it right now and we will keep you posted with timely updates.

  2. resolved May 25, 2021, 04:25 PM UTC

    The issue with sending transactional emails like password reset or notification emails has been resolved now.

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