Resolved after 43 minutes, affecting Agent Portal, on May 26, 2021.
Freshdesk is currently down and inaccessible for a few of the accounts in the IND region. We have our best minds working on fixing the same.
Affected components
Agent Portal
Update timeline
- investigating May 26, 2021, 06:31 AM UTC
Freshdesk is currently down and inaccessible for a few of the accounts in the IND region. We have our best minds working on fixing the same.
- resolved May 26, 2021, 07:14 AM UTC
The issue has been fixed. Freshdesk is up and running now.
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