Resolved after 55 minutes, affecting Agent Portal and Agent Portal, on June 4, 2021.
The issue with respect to the 400 Error has been resolved. Going forward, tokens will be authenticated without any issues.
Affected components
Agent PortalAgent Portal
Update timeline
- investigating Jun 04, 2021, 08:00 AM UTC
Ongoing issues with the OAuth and API tokens for the accounts situated in the AU and IND region, hence users would be displayed with an 400 Error. Best hands on deck have been appointed to resolve this problem. Updates to follow
- resolved Jun 04, 2021, 08:55 AM UTC
The issue with respect to the 400 Error has been resolved. Going forward, tokens will be authenticated without any issues.
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