Resolved after 5 hours 10 minutes, affecting Social and Social and 1 more, on July 7, 2021.
The Facebook tickets issues have been fixed and the services are working fine. We are closely monitoring it.
Affected components
Update timeline
- investigating Jul 07, 2021, 05:52 AM UTC
We are currently facing issues while replying to Facebook tickets. Our engineers are working towards a resolution. More updates to follow.
- investigating Jul 07, 2021, 07:00 AM UTC
We are continuing to work towards fixing the issues while replying to Facebook tickets. More updates to follow.
- identified Jul 07, 2021, 09:03 AM UTC
We are still working towards fixing the issues while replying to Facebook tickets. More updates to follow.
- resolved Jul 07, 2021, 11:02 AM UTC
The Facebook tickets issues have been fixed and the services are working fine. We are closely monitoring it.
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