Resolved after 1 hour 26 minutes, affecting Agent Portal, on July 9, 2021.
Customers may face slowness in accessing the Freshdesk application. Our best minds are working to fix this issue. Updates to follow.
Affected components
Agent Portal
Update timeline
- investigating Jul 09, 2021, 08:18 AM UTC
Customers may face slowness in accessing the Freshdesk application. Our best minds are working to fix this issue. Updates to follow.
- resolved Jul 09, 2021, 09:44 AM UTC
The issue with slowness has been fixed. We are monitoring this closely.
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