Freshdesk incident

Degraded Performance

Resolved after 3 hours 25 minutes, affecting Analytics & Reporting, on July 29, 2021.

resolved Jul 29, 2021, 09:40 AM UTC

The issue with respect to Today's trends widget has been fixed. our services are operating normally.

Started
Jul 29, 2021, 06:15 AM UTC
Resolved
Jul 29, 2021, 09:40 AM UTC
Duration
3h 25m
Detected by Pingoru
Jul 29, 2021, 06:15 AM UTC

Affected components

Analytics & Reporting

Update timeline

  1. investigating Jul 29, 2021, 06:15 AM UTC

    We are currently facing issues with Today’s trends section in the dashboard. Our engineering team is working on fixing this. More updates to follow.

  2. investigating Jul 29, 2021, 07:46 AM UTC

    The issue with respect to Today’s trends widget has been identified and our best minds are working on fixing the same. More updates to follow.

  3. investigating Jul 29, 2021, 09:37 AM UTC

    The issue with respect to Today’s trends widget has been fixed. We are closely monitoring this.

  4. resolved Jul 29, 2021, 09:40 AM UTC

    The issue with respect to Today's trends widget has been fixed. our services are operating normally.

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