Resolved after 15 hours, affecting Agent Portal, on August 14, 2021.
We have sorted out issues pertaining to contact time line and audit logs. We are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Aug 14, 2021, 10:55 AM UTC
We are observing performance issue in contact timeline and audit logs in admin page. We will keep you posted as soon as it is fixed.
- investigating Aug 14, 2021, 02:23 PM UTC
Our team is still working on the issue. Will provide next update in few hours.
- resolved Aug 15, 2021, 01:55 AM UTC
We have sorted out issues pertaining to contact time line and audit logs. We are closely monitoring it.
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