Resolved after 4 hours 28 minutes, affecting Email, on October 12, 2021.
All services are back to normal now. The previous requests have been drained out as well. We are closely monitoring the queue at our end.
Affected components
Update timeline
- investigating Oct 12, 2021, 07:05 AM UTC
We are currently noticing a delay in ticket creation for accounts hosted in the EU region. Our best minds are working on it. Further updates to follow shortly.
- investigating Oct 12, 2021, 09:16 AM UTC
Our team is still working on the issue, we’ll keep the page posted on further updates
- investigating Oct 12, 2021, 10:16 AM UTC
Our Engineering team is still investigating the issue. Updates to follow.
- resolved Oct 12, 2021, 11:20 AM UTC
All services are back to normal now. The previous requests have been drained out as well. We are closely monitoring the queue at our end.
- resolved Oct 12, 2021, 11:33 AM UTC
All services are back to normal now. The previous requests have been drained out as well. We are closely monitoring the queue at our end.
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