Freshdesk incident

Degraded Performance

Resolved after 1 hour 32 minutes, affecting Search, on October 18, 2021.

investigating Oct 18, 2021, 12:00 PM UTC

We are experiencing issues with the tickets list view page refresh. Our engineering team is actively working on addressing this issue. Updates to follow.

Started
Oct 18, 2021, 12:00 PM UTC
Resolved
Oct 18, 2021, 01:32 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 18, 2021, 12:00 PM UTC

Affected components

Search

Update timeline

  1. investigating Oct 18, 2021, 12:00 PM UTC

    We are experiencing issues with the tickets list view page refresh. Our engineering team is actively working on addressing this issue. Updates to follow.

  2. resolved Oct 18, 2021, 01:32 PM UTC

    The issue with the tickets list view page refresh is resolved.

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