Freshdesk incident

Increased error rates from Twitter

Resolved after 2 hours 22 minutes, affecting Social and Social and 1 more, on October 21, 2021.

resolved Oct 21, 2021, 05:59 PM UTC

Issue with Authentication errors have been fixed and the services are working fine.

Started
Oct 21, 2021, 03:37 PM UTC
Resolved
Oct 21, 2021, 05:59 PM UTC
Duration
2h 22m
Detected by Pingoru
Oct 21, 2021, 03:37 PM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Oct 21, 2021, 03:37 PM UTC

    Twitter has reported an issue with increased level of authentication errors while posting tweet replies to twitter.

  2. resolved Oct 21, 2021, 05:59 PM UTC

    Issue with Authentication errors have been fixed and the services are working fine.

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