Reports is down

Update timeline

1. investigating Dec 12, 2021, 10:30 AM UTC

   We are currently facing issues with Reports. When we try to generate a report, it appears to be blank. Our engineering team is notified and is working with priority to resolve this issue, updates to follow

2. investigating Dec 12, 2021, 11:45 AM UTC

   We are still working towards fixing the issues with the Reporting function—more updates to follow.

3. investigating Dec 12, 2021, 12:45 PM UTC

   Our engineers are still working towards fixing the issue. We will share more information shortly.

4. investigating Dec 12, 2021, 01:45 PM UTC

   We are still working hard to resolve the issues with Reports. We apologise for the inconvenience and we’ll share the updates soon.

5. investigating Dec 12, 2021, 02:45 PM UTC

   Our best minds are working to bring reports backup and running. Updates to follow.

6. investigating Dec 12, 2021, 03:39 PM UTC

   We are doing our best to get to the bottom of the issue. Please stay tuned for more updates.

7. investigating Dec 12, 2021, 04:10 PM UTC

   Our Engineers have found out the root cause of the issue and are working on the fix. Updates to follow

8. investigating Dec 12, 2021, 05:21 PM UTC

   Our Engineers are still working on fixing the issue, We will have an update as soon as our Engineers resolve the issue.

9. resolved Dec 12, 2021, 08:29 PM UTC

   As per the latest update, The issue with generating reports has been fixed now. Our engineering team is closely monitoring the services