Resolved after 43 minutes, affecting Agent Portal, on December 18, 2021.
The issue with the Helpdesk being inaccessible has been resolved now. We are closely monitoring the same on our end
Affected components
Agent Portal
Update timeline
- investigating Dec 18, 2021, 04:15 PM UTC
We are experiencing issues with accessing the Helpdesk. Our engineers are working on this with priority. Updates to follow shortly.
- resolved Dec 18, 2021, 04:58 PM UTC
The issue with the Helpdesk being inaccessible has been resolved now. We are closely monitoring the same on our end
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