Freshdesk incident

twitter incident - Identified Possible Irregularity for Delayed streaming events

Resolved after 3 hours 53 minutes, affecting Social and Social and 1 more, on January 20, 2022.

investigating Jan 20, 2022, 08:26 PM UTC

All streaming endpoints are now operating as expected. This issue has been resolved.

Started
Jan 20, 2022, 05:13 PM UTC
Resolved
Jan 20, 2022, 09:06 PM UTC
Duration
3h 53m
Detected by Pingoru
Jan 20, 2022, 05:13 PM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Jan 20, 2022, 05:13 PM UTC

    The Twitter data team has identified a possible system irregularity currently affecting all streaming endpoints. Incoming tweets to tickets might be delayed The presence and scope of any customer impact has not been determined at this time, but we will provide an update as soon as we know more.

  2. investigating Jan 20, 2022, 06:01 PM UTC

    Streaming events are now catching up to real time delivery. There is no lost data at this time. We are continuing to monitor.

  3. investigating Jan 20, 2022, 08:26 PM UTC

    All streaming endpoints are now operating as expected. This issue has been resolved.

  4. resolved Jan 20, 2022, 09:06 PM UTC

    The incident has been resolved

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