Resolved after 2 hours 55 minutes, on March 6, 2022.
Our systems have recovered and are back in service. We are closely monitoring the situation.
Update timeline
- investigating Mar 06, 2022, 07:15 PM UTC
Chats are not being assigned automatically and there's a lag in the assignment. We are facing issues in resolving the chats.
- resolved Mar 06, 2022, 10:10 PM UTC
Our systems have recovered and are back in service. We are closely monitoring the situation.
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