Resolved after 4 hours 43 minutes, on March 19, 2022.
Issues with whatsapp channel is sorted - Messages exchanged during the issue timeframe would be delivered with a delay.
Update timeline
- investigating Mar 19, 2022, 01:32 AM UTC
We are seeing issues with conversations through whatsapp channel, Few customers might be facing this issue, we are working on resolving it.
- investigating Mar 19, 2022, 06:14 AM UTC
We are seeing whatsapp numbers are coming back online and whatsapp conversation should start working. we are monitoring the issue
- resolved Mar 19, 2022, 06:15 AM UTC
Issues with whatsapp channel is sorted - Messages exchanged during the issue timeframe would be delivered with a delay.
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