Freshdesk incident

Degraded Performance

Resolved after 4 hours, affecting Analytics & Reporting, on April 2, 2022.

resolved Apr 02, 2022, 04:19 PM UTC

The issues are fixed and the services are working fine. We are closely monitoring it.

Started
Apr 02, 2022, 12:19 PM UTC
Resolved
Apr 02, 2022, 04:19 PM UTC
Duration
4h
Detected by Pingoru
Apr 02, 2022, 12:19 PM UTC

Affected components

Analytics & Reporting

Update timeline

  1. investigating Apr 02, 2022, 12:19 PM UTC

    We are facing degraded performance with our reports module and our Engineers are working on it to resolve this as quickly as possible.

  2. resolved Apr 02, 2022, 04:19 PM UTC

    The issues are fixed and the services are working fine. We are closely monitoring it.

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