Resolved after 2 hours 25 minutes, affecting Agent Portal and Agent Portal, on April 14, 2022.
Our engineers have fixed the issue with the authentication flow. We are closely monitoring this.
Affected components
Agent PortalAgent Portal
Update timeline
- investigating Apr 14, 2022, 03:17 PM UTC
We have noticed an issue with the authentication flow with our customers using SSO. Our developers have identified the issue and are working towards mitigating the same. More updates to follow.
- resolved Apr 14, 2022, 05:42 PM UTC
Our engineers have fixed the issue with the authentication flow. We are closely monitoring this.
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