Resolved after 41 minutes, affecting Agent Portal, on May 9, 2022.
Our engineers have confirmed that the issue with accessing attachments has been sorted. We are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating May 09, 2022, 08:51 AM UTC
We're currently facing issues with downloading attachments from the ticket details page, We've notified our engineers and they're working on fixing the same. More updates to follow.
- resolved May 09, 2022, 09:32 AM UTC
Our engineers have confirmed that the issue with accessing attachments has been sorted. We are closely monitoring it.
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