Freshdesk incident
Delay in delivering the scheduled reports/widgets to some of the Freshdesk customers.
Minor Vendor's status page →
Resolved after 1 hour 33 minutes, affecting Analytics & Reporting, on May 9, 2022.
All pending exports have now been delivered and forthcoming reports will be delivered without any delay.
Affected components
Analytics & Reporting
Update timeline
- investigating May 09, 2022, 10:42 AM UTC
There is a delay in delivering the scheduled reports/widgets to some of the Freshdesk customers.. We have our best hands working on this to get things back to normal
- investigating May 09, 2022, 11:16 AM UTC
We have identified what appears to have caused the problem. Our team is working on rectifying any underlying issues, and expect this to be completed shortly.
- resolved May 09, 2022, 12:15 PM UTC
All pending exports have now been delivered and forthcoming reports will be delivered without any delay.
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