Resolved after 2 hours 16 minutes, affecting Agent Portal, on July 8, 2022.
The issue with the Tickets list view update has been resolved now. We are closely monitoring the same on our end.
Affected components
Agent Portal
Update timeline
- investigating Jul 08, 2022, 02:22 PM UTC
We're currently facing issues with Ticket List View refresh, our engineers have been notified of this and they're working on the same, more updates to follow.
- resolved Jul 08, 2022, 04:38 PM UTC
The issue with the Tickets list view update has been resolved now. We are closely monitoring the same on our end.
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