Resolved after 8 hours 54 minutes, affecting Agent Portal, on July 14, 2022.
The issue with the Tickets list view refresh has been resolved now. We are closely monitoring the same at our end. Please reach out to our support team if you are facing any issues.
Affected components
Update timeline
- investigating Jul 14, 2022, 12:30 AM UTC
We're currently facing issues with Ticket List View refresh in the AU POD and our engineers are working on the same. More updates to follow
- investigating Jul 14, 2022, 08:04 AM UTC
Our engineering team is working to get this resolved as soon as possible. More updates to follow.
- investigating Jul 14, 2022, 09:00 AM UTC
Our engineering team is still working on getting to the bottom of this issue. More updates to follow
- resolved Jul 14, 2022, 09:24 AM UTC
The issue with the Tickets list view refresh has been resolved now. We are closely monitoring the same at our end. Please reach out to our support team if you are facing any issues.
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