Resolved after 58 minutes, affecting Agent Portal, on July 21, 2022.
Freshdesk is currently experiencing latency in US region and we have our best minds looking into this as we speak.
Affected components
Agent Portal
Update timeline
- investigating Jul 21, 2022, 09:00 AM UTC
Freshdesk is currently experiencing latency in US region and we have our best minds looking into this as we speak.
- resolved Jul 21, 2022, 09:58 AM UTC
The issue with latency has been fixed and Freshdesk is up and running now
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