Resolved after 10 minutes, affecting Agent Portal, on August 1, 2022.
Our Engineering team has fixed the issues and have reported that application should be running at normal without any problem.
Affected components
Agent Portal
Update timeline
- investigating Aug 01, 2022, 02:20 PM UTC
We are facing issue while accessing the Freshdesk portal. Our developers are working on it, more updates to follow
- resolved Aug 01, 2022, 02:30 PM UTC
Our Engineering team has fixed the issues and have reported that application should be running at normal without any problem.
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