Resolved after 3 hours 23 minutes, affecting Agent Portal, on August 2, 2022.
The issue with accessing the portal has been fixed after clearing our cache. We are closely monitoring the same at our end. Please reach out to our support team if you are facing any issues.
Affected components
Update timeline
- investigating Aug 02, 2022, 03:00 AM UTC
We're seeing reports of degraded service for users. Symptoms include being unable to load the portal or not able to log in. We're looking into it as we speak; further updates to follow.
- resolved Aug 02, 2022, 06:23 AM UTC
The issue with accessing the portal has been fixed after clearing our cache. We are closely monitoring the same at our end. Please reach out to our support team if you are facing any issues.
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