Freshdesk incident

Issues with Login Using Google

Resolved after 2 hours 7 minutes, affecting Agent Portal, on August 8, 2022.

resolved Aug 08, 2022, 06:27 AM UTC

The issue with Google login has been fixed now. We are closely monitoring the same at our end.

Started
Aug 08, 2022, 04:20 AM UTC
Resolved
Aug 08, 2022, 06:27 AM UTC
Duration
2h 7m
Detected by Pingoru
Aug 08, 2022, 04:20 AM UTC

Affected components

Agent Portal

Update timeline

  1. investigating Aug 08, 2022, 04:20 AM UTC

    We have identified an issue with Google OAuth login and we have our best hands working on this to get things back to normal. Further updates to follow.

  2. resolved Aug 08, 2022, 06:27 AM UTC

    The issue with Google login has been fixed now. We are closely monitoring the same at our end.

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