Freshdesk incident
Degraded performance in operations related to contacts/companies
Major Vendor's status page →
Resolved after 35 minutes, affecting Agent Portal, on August 18, 2022.
Our Engineering team has fixed the issue and all services are back to normal. We will continue to monitor.
Affected components
Agent Portal
Update timeline
- investigating Aug 18, 2022, 06:05 AM UTC
Few users might have experienced issues in any operations related to contacts/companies
- resolved Aug 18, 2022, 07:06 AM UTC
Our Engineering team has fixed the issue and all services are back to normal. We will continue to monitor.
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