Freshdesk incident

Degraded performance in operations related to contacts/companies

Resolved after 35 minutes, affecting Agent Portal, on August 18, 2022.

resolved Aug 18, 2022, 07:06 AM UTC

Our Engineering team has fixed the issue and all services are back to normal. We will continue to monitor.

Started
Aug 18, 2022, 06:05 AM UTC
Resolved
Aug 18, 2022, 06:40 AM UTC
Duration
35m
Detected by Pingoru
Aug 18, 2022, 06:05 AM UTC

Affected components

Agent Portal

Update timeline

  1. investigating Aug 18, 2022, 06:05 AM UTC

    Few users might have experienced issues in any operations related to contacts/companies

  2. resolved Aug 18, 2022, 07:06 AM UTC

    Our Engineering team has fixed the issue and all services are back to normal. We will continue to monitor.

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →