Resolved after 21 minutes, affecting Agent Portal, on October 20, 2022.
The issue is fixed and the services are working as expected. We are closely monitoring the same, Thanks a ton for your patience.
Affected components
Agent Portal
Update timeline
- investigating Oct 20, 2022, 09:10 AM UTC
We had a latency reported in the EU region and there was a delay experienced for a few minutes.
- resolved Oct 20, 2022, 09:31 AM UTC
The issue is fixed and the services are working as expected. We are closely monitoring the same, Thanks a ton for your patience.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.