Freshdesk incident

Third-party Services Outage - WhatsApp

Resolved after 3 hours 13 minutes, affecting Social and Social and 1 more, on October 25, 2022.

resolved Oct 25, 2022, 10:28 AM UTC

The ongoing issue with WhatsApp has been resolved and the service is operational. You should be able to use WhatsApp to communicate with our product.

Started
Oct 25, 2022, 07:15 AM UTC
Resolved
Oct 25, 2022, 10:28 AM UTC
Duration
3h 13m
Detected by Pingoru
Oct 25, 2022, 07:15 AM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Oct 25, 2022, 07:15 AM UTC

    The third party service - whatsApp is facing an outage and if you are using WhatsApp as a channel for communication to use our product you might be impacted. We will keep you posted on the progress.

  2. resolved Oct 25, 2022, 10:28 AM UTC

    The ongoing issue with WhatsApp has been resolved and the service is operational. You should be able to use WhatsApp to communicate with our product.

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