Freshdesk incident
Failure in provisioning calling functionality to new signups
Minor Vendor's status page →
Resolved after 28 minutes, affecting Integrations: Freshcaller, Freshservice, Slack & Others and Integrations: Freshcaller, Freshservice, Slack & Others and 1 more, on December 17, 2022.
Our telephony provider has identified and resolved the issue and we are able to successfully provision all calling functionalities to new signups
Affected components
Integrations: Freshcaller, Freshservice, Slack & OthersIntegrations: Freshcaller, Freshservice, Slack & OthersIntegrations: Freshcaller, Freshservice, Slack & OthersIntegrations: Freshcaller, Freshservice, Slack & Others
Update timeline
- investigating Dec 17, 2022, 06:12 PM UTC
We are facing issues with our telephony provider and we are unable to provision calling functionalities to new signups
- resolved Dec 17, 2022, 06:40 PM UTC
Our telephony provider has identified and resolved the issue and we are able to successfully provision all calling functionalities to new signups
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