Resolved after 2 days 11 hours, affecting Social and Social and 1 more, on December 21, 2022.
Our Engineers have applied the patch and the issue should not appear anymore . We are working closely with Facebook to ensure a permanent fix is available.
Affected components
Update timeline
- investigating Dec 21, 2022, 02:30 AM UTC
Customers would face intermittent issues with Facebook integration and a reauthorisation error will be presented. Our Engineering team is working towards a resolution
- investigating Dec 23, 2022, 07:01 AM UTC
The Engineering team has identified a fix that will solve the issue. A patch is expected to be rolled out in the next few hours.
- resolved Dec 23, 2022, 01:55 PM UTC
Our Engineers have applied the patch and the issue should not appear anymore . We are working closely with Facebook to ensure a permanent fix is available.
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