Resolved after 3 hours 12 minutes, affecting Agent Portal, on January 20, 2023.
Our Engineers have identified the issue and it is resolved. We are closely monitoring the same
Affected components
Agent Portal
Update timeline
- investigating Jan 20, 2023, 06:23 AM UTC
We're facing issues with ticket updates, our engineering team is working on the same, more updates to follow
- investigating Jan 20, 2023, 08:46 AM UTC
We are facing issues with ticket updates. Our engineers have been notified of this and they're working on the same, more updates to follow.
- investigating Jan 20, 2023, 09:16 AM UTC
The issue with ticket updates is now identified and our Developers are currently working on the fix.
- resolved Jan 20, 2023, 09:35 AM UTC
Our Engineers have identified the issue and it is resolved. We are closely monitoring the same
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