Resolved after 34 minutes, affecting Agent Portal and Agent Portal and 1 more, on March 23, 2023.
We have resolved the issue pertaining to accessing certain modules from Freshworks Organisation. We appreciate your patience while we ironed things out!
Affected components
Update timeline
- investigating Mar 23, 2023, 02:10 PM UTC
We’re experiencing issues with accessing certain modules from the Freshworks Organisation URL. Our engineering team is working to have this up and running at the earliest.
- investigating Mar 23, 2023, 02:41 PM UTC
We have narrowed down on the issue and a fix is in works. We’ll keep you notified with further updates.
- resolved Mar 23, 2023, 02:44 PM UTC
We have resolved the issue pertaining to accessing certain modules from Freshworks Organisation. We appreciate your patience while we ironed things out!
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.