Resolved after 1 hour 53 minutes, affecting Marketplace, on May 16, 2023.
Our engineering team has resolved the issue. Services should be up and running now. We are closely monitoring the situation.
Affected components
Update timeline
- investigating May 16, 2023, 11:30 AM UTC
You may notice that certain marketplace and custom apps in Freshdesk are not rendering as expected on the UI. Some functionalities are disrupted as well as part of this issue. Our best minds are working on it. More updates to follow.
- investigating May 16, 2023, 12:30 PM UTC
Our engineering team is continuing to work on the issue on priority. We’ll keep you notified with further updates.
- resolved May 16, 2023, 01:23 PM UTC
Our engineering team has resolved the issue. Services should be up and running now. We are closely monitoring the situation.
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