Resolved after 2 hours 10 minutes, affecting Agent Portal and Marketplace and 1 more, on June 13, 2023.
The issue with our third-party service has been successfully resolved and our services are now fully operational. We appreciate your patience.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:10 PM UTC
We are facing latency issues accessing the tickets list view page and marketplace apps execution inside tickets due to issues with one of our Third-party services. Our best minds are working on this. More updates to follow.
- investigating Jun 13, 2023, 08:50 PM UTC
We have received confirmation from our third-party service provider that the services have been restored to their regular state. We are actively monitoring the situation to ensure continued stability.
- resolved Jun 13, 2023, 09:20 PM UTC
The issue with our third-party service has been successfully resolved and our services are now fully operational. We appreciate your patience.
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