Resolved after 2 hours 10 minutes, affecting Agent Portal and Agent Portal, on June 21, 2023.
We are pleased to inform you that the issue with our Freshdesk portal has been resolved, and it is now accessible. We appreciate your patience.
Affected components
Agent PortalAgent Portal
Update timeline
- investigating Jun 21, 2023, 11:30 AM UTC
We are currently experiencing difficulties with accessing the Freshdesk portal. Our team of engineers is diligently working to resolve this issue. We apologize for any inconvenience caused and will provide another update soon.
- resolved Jun 21, 2023, 01:40 PM UTC
We are pleased to inform you that the issue with our Freshdesk portal has been resolved, and it is now accessible. We appreciate your patience.
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