Resolved after 3 hours 54 minutes, affecting Agent Portal and Ticketing Core, on July 5, 2023.
We are facing some degraded performance on our system, our best minds are working on it and will post the update once it got resolved
Affected components
Agent PortalTicketing Core
Update timeline
- investigating Jul 05, 2023, 06:23 AM UTC
We are facing some degraded performance on our system, our best minds are working on it and will post the update once it got resolved
- resolved Jul 05, 2023, 10:17 AM UTC
Our engineering team has fixed the issues, and our services are running fine
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