Freshdesk incident

Degraded Performance

Resolved after 16 minutes, affecting Third Party Services, on September 7, 2023.

resolved Sep 07, 2023, 12:30 PM UTC

Our service provider has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it.

Started
Sep 07, 2023, 12:14 PM UTC
Resolved
Sep 07, 2023, 12:30 PM UTC
Duration
16m
Detected by Pingoru
Sep 07, 2023, 12:14 PM UTC

Affected components

Third Party Services

Update timeline

  1. investigating Sep 07, 2023, 12:14 PM UTC

    Our service provider is currently experiencing degraded performance, and our team is actively working to pinpoint the underlying cause of the problem.

  2. resolved Sep 07, 2023, 12:30 PM UTC

    Our service provider has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it.

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