Resolved after 35 minutes, affecting Agent Portal and Agent Portal, on September 12, 2023.
We are pleased to announce that the UI issue in Freshdesk has been successfully resolved. Your user experience should now be seamless. For any further assistance or inquiries, please contact our support. Thank you for your understanding.
Affected components
Update timeline
- investigating Sep 12, 2023, 04:00 PM UTC
We have received reports of UI issues from our users. Some users are experiencing unexpected behavior and anomalies within the user interface.Our engineers are working on identifying the problem. We will keep you posted on the updates.
- resolved Sep 12, 2023, 04:35 PM UTC
We are pleased to announce that the UI issue in Freshdesk has been successfully resolved. Your user experience should now be seamless. For any further assistance or inquiries, please contact our support. Thank you for your understanding.
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