Resolved after 33 minutes, affecting Agent Portal, on September 18, 2023.
The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.
Affected components
Agent Portal
Update timeline
- investigating Sep 18, 2023, 08:33 AM UTC
We are currently experiencing a downtime that is affecting login for agents in the accounts hosted on our EU data center. We have the right stakeholders on deck to have this addressed. Updates to follow.
- resolved Sep 18, 2023, 09:06 AM UTC
The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.
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