Resolved after 1 hour 57 minutes, affecting Agent Portal, on September 26, 2023.
The issue has been resolved, all our services are back to normal we are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Sep 26, 2023, 03:10 PM UTC
Our service provider in the EU region is currently experiencing degraded performance, and our team is actively working to restore services to normalcy.
- resolved Sep 26, 2023, 05:08 PM UTC
The issue has been resolved, all our services are back to normal we are closely monitoring it.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.