Resolved after 3 hours 58 minutes, affecting Ticketing Core, on October 16, 2023.
The issue has been resolved, all our services are back to normal we are closely monitoring it.
Affected components
Ticketing Core
Update timeline
- investigating Oct 16, 2023, 04:30 AM UTC
We are facing some performance degradation on our system with Bulk ticket update functionality, our best minds are working on it and will post the update once it got resolved
- identified Oct 16, 2023, 07:58 AM UTC
Our Engineers have identified the issue and are working towards the resolution.
- resolved Oct 16, 2023, 08:29 AM UTC
The issue has been resolved, all our services are back to normal we are closely monitoring it.
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