Resolved after 5 hours 55 minutes, on November 7, 2023.
Customers will not be able to forward threads for out-going emails.
Update timeline
- investigating Nov 07, 2023, 07:15 AM UTC
Customers will not be able to forward threads for out-going emails.
- resolved Nov 07, 2023, 01:10 PM UTC
The issue has been resolved and the service is back to normal.
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