Resolved after 8 hours 28 minutes, affecting Social and Social and 1 more, on November 15, 2023.
A fix has been identified by Meta and is in the process of being rolled out, we will provide more update soon.
Affected components
SocialSocialSocialSocial
Update timeline
- investigating Nov 15, 2023, 07:00 PM UTC
We're facing issues with replying to FB DMs due to an ongoing outage on Meta's end. We're monitoring this closely. More updates to follow. (Meta's status page: https://metastatus.com/messenger)
- investigating Nov 16, 2023, 03:15 AM UTC
A fix has been identified by Meta and is in the process of being rolled out, we will provide more update soon.
- resolved Nov 16, 2023, 03:28 AM UTC
The issue has been resolved at Meta end. Thanks for your patience.
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