Resolved after 55 minutes, affecting Agent Portal and Agent Portal and 1 more, on October 30, 2024.
The issue has been resolved, and all services are back to normal. Thank you for your patience!
Affected components
Agent PortalAgent PortalAgent Portal
Update timeline
- investigating Oct 30, 2024, 09:40 AM UTC
We are facing issues in accessing the saved tickets list view page. Our engineers identified the root cause and implemented a solution, which successfully resolved the issue
- resolved Oct 30, 2024, 10:35 AM UTC
The issue has been resolved, and all services are back to normal. Thank you for your patience!
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