Resolved after 1 hour 55 minutes, affecting Ticketing Core, on March 19, 2025.
Our engineering team team has fixed the issue with tickets list view refresh and it is working fine as expected. We are continuing to have this closely monitored.
Affected components
Ticketing Core
Update timeline
- investigating Mar 19, 2025, 09:15 AM UTC
We are currently facing issues with tickets list view refresh. Our engineering team is working on it with high priority and we will keep you posted with further updates.
- resolved Mar 19, 2025, 11:10 AM UTC
Our engineering team team has fixed the issue with tickets list view refresh and it is working fine as expected. We are continuing to have this closely monitored.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services