Resolved after 5 hours 8 minutes, on May 1, 2025.
Our engineering team has resolved the issue causing delays in loading the ticket dashboard and refreshing analytics. We will continue to monitor the situation closely.
Update timeline
- investigating May 01, 2025, 12:15 PM UTC
Customers are currently experiencing delays in loading ticket dashboard and analytics refresh. Our engineers are treating this issue as a priority and we will provide further updates soon.
- investigating May 01, 2025, 01:30 PM UTC
Our engineering team is actively involved in resolving the issue, more updates to follow.
- identified May 01, 2025, 03:30 PM UTC
Our engineering team is actively working to resolve the issue, and it is expected to be fully resolved within the next three hours. We will keep you updated
- resolved May 01, 2025, 05:23 PM UTC
Our engineering team has resolved the issue causing delays in loading the ticket dashboard and refreshing analytics. We will continue to monitor the situation closely.
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