Resolved after 4 hours, affecting Ticketing Core and Ticketing Core, on June 30, 2025.
Our engineering team has identified and fixed the issue. We are continuing to monitor the application performance.
Affected components
Update timeline
- investigating Jun 30, 2025, 03:15 PM UTC
We are currently aware of an issue affecting a subset of customers, where the tickets list view refresh popup is not appearing. Our engineers are actively investigating this with high priority. We will share further updates as they become available.
- investigating Jun 30, 2025, 04:15 PM UTC
Our engineering team is working on the tickets list view refresh popup issue as a top priority. Updates will follow.
- investigating Jun 30, 2025, 06:15 PM UTC
Our engineering team is still actively working to resolve the issue. Further updates will be provided soon.
- resolved Jun 30, 2025, 07:15 PM UTC
Our engineering team has identified and fixed the issue. We are continuing to monitor the application performance.
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